1. Will I be able to drive up to my unit?
Yes, all the units that we offer are drive-up units. This means that you can park right outside the unit while you unload your belongings. This makes it easy to move your belongings in and out. We want your storage rental process to be as easy as possible!
2. Is there a minimum amount of time I must stay?
No! The lease is month to month. When you first rent the unit, you will make the first month’s payment. If you cancel before the next month, you will not be charged. Other facilities make you lock in for 3, 6, or more months. We want you to have the convenience of moving out when you are ready without the pressure of a long-term lease.
3. How do you ensure the safety of my belongings stored at your facility?
We provide a safe and secure place to store your belongings in Waynesboro, VA. Our facility has a gate surrounding the perimeter, allowing only our tenants access to the property. The gate can only be opened with gate codes of current tenants. This helps us eliminate trespassers and ensure safety for your belongings. Our facility is amongst the safest storage facilities in Waynesboro, VA.
4. Are certain items prohibited to store?
Most household and personal items can be stored in our units. We prohibit certain illegal and dangerous items, including perishables, illegal goods or substances, animals, or plants, or any hazardous items. Our goal is to help ensure Waynesboro, VA remains a safe community to live in. Please contact us with specific questions pertaining to allowable storage items.
5. How do I reserve a unit?
Securing a storage unit at Mountain Valley Self-Storage in Waynesboro, VA is easy! You can reserve a unit through our website or give us a call to reserve a unit over the phone at (540)-932-9103. Click the “book online” button via our website to get started reserving a storage unit.
6. Do I need to leave a security deposit to secure a unit?
We do not require a security deposit to reserve a unit. We aim to make the move-in process as easy as possible for our tenants. As such, in lieu of a security deposit, you will be responsible for the first month’s rent when you reserve a unit.
7. How do I pay my storage bill each month?
Paying for your belongings stored in Waynesboro, VA each month is simple. We offer multiple payment methods to pay your bill. When you reserve a storage unit online, you’ll be able to create an account with login details. This account will allow you access to manage your storage account and pay your monthly bills.
You may pay via debit or credit card, or ACH, through your account online. We also will accept payment over the phone.
To make the process easy, we offer the option for monthly auto-pay recurring payments. This option is perfect for our busy tenants!
8. Do the storage units move?
Mountain Valley Self-Storage is a stationary storage facility located in Waynesboro, VA. We provide units of various unit sizes. Unlike storage pods, our storage units are not portable. Your items will be stored at our gated facility.